Your health is our #1 mission! The Air Zermatt Rescue Card provides the safety missing from your compulsory accident and health insurance.
The Air Zermatt Rescue Card
Air Zermatt has set global rescue standards worldwide with its pioneering services. The Valais company guarantees the highest quality standard in flight rescues with emergency anesthesia physicians, experienced paramedics, pilots, dispatchers and technicians.
Purchasing the rescue card ensures that you are on the safe side in case of emergency.
You can count on us
The Air Zermatt Rescue Card supports you within the scope of its patronage conditions, respectively General Terms and Conditions with:
- Rescue costs not covered by health insurance companies, accident insurance companies or third parties*.
- Ambulance services and rescue flights to the hospital
- Search flights, rescue operations and evacuations
- Coverage of the remaining costs, regardless of the rescue organization
- Helicopter transport for injured or dead farm animals
- Medically necessary repatriation worldwide
- Consultation in case of medical problems abroad
* Franchise and deductible are excluded
Become a member now!
After purchasing an Air Zermatt rescue card, you don’t need to do anything more to benefit from the rescue service. Should you happen to have a patronage with another company, no cancellation is necessary – the patronage expires automatically if not renewed.
Support the Valais rescuers with the Air Zermatt Rescue Card and help to maintain highest-quality rescue service 365 days a year.
Little Lian falls into the depths
Lian's family is enjoying their winter holidays in Bellwald when 1.5-year-old Lian as the youngest of the two children, suddenly falls two metres through the snow-covered hole. Lian is in great pain. His mother can calm him down somewhat, but as a trained nurse she is quickly aware that his thigh must be broken. The parents realize at this moment that an emergency call must be made.
The Air Zermatt helicopter and its rescue crew are on their way to the scene of the accident in Bellwald. Due to the limited space in the helicopter and Lian’s age and size, stabilizing his leg and even the rescue itself pose a challenge for the well-rehearsed team. Only a short time later, the rescue helicopter flies to the children's hospital in Bern. The thigh fracture is successfully treated, but it still takes weeks of rest, recovery and muscle building until Lian can return to his normal daily routine. Just a few weeks later, Lian and his older brother are already playing rescue missions themselves and the parents are grateful that their son is getting better every day.
"We would like to thank everyone who helped and the entire Air Zermatt crew for their wonderful care and support," says Lian's family.
Crevasse rescue on the glacier
While on a mountaineering trip with friends in the Zermatt region, Markus fell into a 30-meter-deep crevasse on the Schwärze Glacier, which is located at an altitude of 3,450 meters. His friends called 144 to alert a rescue team, and Air Zermatt deployed rescue specialists to the scene of the accident. The standard equipment for crevasse rescues is an aluminum tripod: positioned over the crevasse, it uses a pulley system and drive wheels to pull two people up at the same time.
Seriously injured and unconscious, Markus was rescued from the crevasse. The emergency physician Dr. Axel Mann decided that it was necessary to make an emergency stopover at the Zermatt heliport in order to stabilize Markus, where he was given an infusion and painkillers. He was then administered an anesthetic, put on an artificial respirator and warmed with heat pads to prevent hypothermia, before being transport by helicopter to the University Hospital of Bern with severely injured and severely hypothermic. Three months later, Markus was well enough to visit us in Zermatt.
“Every second matters after an accident. It all comes down to everyone working together in a seamless manner: A prompt alert, a quick and outstanding rescue, and highly competent treatment in the hospital. That’s what my rescue was like. The Air Zermatt staff immediately recognized the severity of my situation and acted in a professional manner. From the mission leader to the pilots, and from the rescue team to the emergency doctor – every worked very closely together. I had fortune in my misfortune and remain very grateful years after my accident for this incredible rescue operation.
Every second matters
When every second matters, the mountain rescuers of Air Zermatt are there for you.
Always in action to save lives.